Francine Tuyizere, a dedicated mobile money agent in Rwanda, knows the challenges of running a small business all too well. Like many micro-entrepreneurs, she struggled with limited working capital, making it difficult to expand her business and improve her financial stability. Every day was a test of endurance—managing cash flow, meeting customer demands, and planning for the future, all with restricted financial resources.
At the beginning of the last year, Francine’s journey took a new turn when she partnered with Flow Rwanda. Unlike traditional financial institutions that often have rigid requirements and high barriers to entry, Flow Rwanda provided her with the working capital she needed to scale her business. More importantly, they did so with an understanding approach, recognizing the challenges small business owners face rather than scrutinizing them harshly for low profits.
With Flow’s support, Francine was able to increase her daily transactions, expand her customer base, and generate higher profits. But the real impact of this collaboration went beyond just numbers. With the profit she made, Francine took a bold step toward financial independence—she purchased a plot of land for 320,000 Rwandan francs and a cow for 240,000 Rwandan francs, securing assets that would benefit her and her family for years to come.
More than just financial assistance, Francine values the relationship and guidance that Flow Rwanda provides. Their daily visits and continuous support have helped her stay on track, improve her business operations, and plan for a better future. She describes Flow as more than a financial partner—it’s a team of good people who genuinely care about their customers’ success.
Inspired by her journey, Francine now encourages other mobile money agents to join hands with Flow Rwanda. She believes that with the right support, small business owners can overcome financial obstacles, grow their businesses, and achieve their dreams—just like she did.
Francine’s story is a testament to Flow Rwanda’s mission: empowering micro-entrepreneurs through accessible and supportive financial solutions. We are proud to be part of her success and remain committed to enabling more small businesses to thrive in the digital economy.
Here's a snippet from Francine’s video, sharing her experience: "Flow Rwanda helped me overcome financial challenges and grow my business. With their support, I increased profits, bought land, and secured livestock. They’ve been more than just a partner—they truly care about my success."